**Yes, you need to act, or your bill will go up a lot.**

- Your current tariff (Fixed Saver 24) ends on 31 Dec 2026.
- If you do nothing by **28 Nov 2026**, you'll be moved to their Standard Variable tariff. That's **34.1p/kWh** (vs your current 24.6p), about 39% more per unit, plus a 61.2p/day standing charge. The letter doesn't say what your current standing charge is, so compare it.
- To avoid this, log into your online account or the app and **choose Fixed Saver 27** before 28 Nov. You could also shop around other suppliers, since you're free to switch.

The Terms & Conditions changes (meter readings, complaints, email contact) don't need any action from you.

The letter's "nothing else you need to do" line is misleading, since you do need to pick a tariff if you want to avoid the price jump.