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  "ranAt": "2026-10-24T21:50:13.632Z",
  "prompt": "got this from my electricity company. do i need to do anything? tldr pls\n\nDear Customer,\n\nThank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value.\n\nFrom 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app.\n\nIf we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date.\n\nWe have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email.\n\nThere is nothing else you need to do. If you have any questions, our team is always happy to help.\n\nKind regards,\nCustomer Care Team\nFennick Energy",
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  "servedBy": "Alibaba",
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