got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
Yes — if you want to avoid a price jump. The “nothing else you need to do” line only applies if you’re fine with the default.
TLDR: Your fixed tariff ends 31 Dec 2026. If you don’t pick a new one by 28 Nov 2026, you’ll be moved to their Standard Variable at 34.1p/kWh (plus 61.2p/day standing charge). You’re on 24.6p/kWh now, so that’s a big increase.
Do this: Log in via the app or website (not a link in the email) and choose Fixed Saver 27, or compare other suppliers, before 28 Nov 2026.
The terms update (meter readings, complaints, email contact) from 1 Jan 2027 doesn’t need any action from you.
The catch: The letter ends with “There is nothing else you need to do”, but doing nothing moves you to a tariff at 34.1p per kWh instead of 24.6p.
Run details
- Model
- x-ai/grok-4.7
- Route
- OpenRouter API, one user message
- Served by
- xAI
- Effort
- high, OpenRouter's default for this model
- Limits
- 60 min · 250,000 output tokens (the model's limit)
- Date
- 24 Oct 2026
- Time
- 10 s
- Words
- 113
- Tokens
- 1,522 in, 614 out (434 of them thinking)
- List price
- $0.007 at today's price ($2 in / $6 out per M)
- Paid
- $0.005
- Script
- The first line says you need to act.
Exact prompt
got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy