PromptsEveryday

Letter from the power company

got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy

Everyday prompt, sent as typed, added 24 Oct 2026·43 models · median 5 s · median $0.002

The catch: The letter ends with “There is nothing else you need to do”, but doing nothing moves you to a tariff at 34.1p per kWh instead of 24.6p.

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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TLDR: You don’t need to do anything right now, but you do have a deadline if you want to avoid being moved to a more expensive variable tariff.

Your current tariff Fixed Saver 24 ends 31 Dec 2026.

If you do nothing by 28 Nov 2026, you’ll be moved automatically to Standard Variable — currently 34.1p/kWh + 61.2p/day, vs your current 24.6p/kWh. That’s likely a big increase.

To stay on a fixed tariff, choose Fixed Saver 27 in your online account/app before 28 Nov 2026.

The T&Cs update on 1 Jan 2027 needs no action, but you may want to skim it.

Action: Diarise 28 Nov 2026 and switch to Fixed Saver 27 if you want to stay fixed. Otherwise, you can do nothing and you’ll be moved to the variable tariff.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
You don’t have to act, but if you do nothing by 28 November 2026, you’ll automatically move to a variable tariff when your current tariff ends.

Its current unit rate is 34.1p/kWh, up from your 24.6p/kWh—about 39% higher. The standing charge will be 61.2p/day.

If you want a fixed price, select Fixed Saver 27 in your account before the deadline. Check its rates and compare other tariffs first.

The updated terms take effect on 1 January 2027; no action is requested for those.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
You don’t have to act, but if you do nothing by 28 November 2026, you’ll be moved automatically to a variable tariff when your current tariff ends on 31 December.

The variable unit rate is currently 34.1p/kWh, up from your current 24.6p/kWh, plus a 61.2p/day standing charge.

If you want a fixed price, choose Fixed Saver 27 in your account or app before 28 November. Check its rates and terms first, and compare other options.

Their terms also change on 1 January 2027; you may want to review them.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TL;DR: Yes—if you want to avoid being moved onto a pricier variable tariff.

By 28 November 2026: choose a new tariff via your online account/app. They suggest Fixed Saver 27 if you want to stay on a fixed price.

If you do nothing: you’ll be moved to Standard Variable, currently 34.1p/kWh + 61.2p/day standing charge. Your current unit rate is 24.6p/kWh, so the variable unit rate is about 39% higher.

The letter doesn’t state Fixed Saver 27’s price, so compare tariffs before choosing.

The other terms-and-conditions changes require no action.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TLDR:
✅ YES, you need to switch to "Fixed Saver 27" before 28 November 2026 to avoid being automatically moved to a much pricier "Standard Variable" tariff (34.1p/kWh + 61.2p/day) from 1 Jan 2027.

Key details:

Your current Fixed Saver 24 ends 31 Dec 2026.

If you do nothing by 28 Nov 2026, you’ll be moved to the Standard Variable tariff (way more expensive than your current rate of 24.6p/kWh).

To stay safe: Log in to your online account/app and switch to "Fixed Saver 27" before 28 Nov 2026.

Don’t worry about:

The Terms & Conditions update (starts 1 Jan 2027) — no action needed from you.

Anything else — the letter says "There is nothing else you need to do" (but the tariff switch is critical).

Bottom line:

You MUST switch to Fixed Saver 27 before 28 Nov 2026 to keep your low fixed rate. Ignoring this = higher bills from Jan 2027.

(Seriously, just do it when the time comes — but mark your calendar!) 🔌⚡
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TL;DR: You don’t need to do anything to keep your electricity supply, but if you want to stay on a fixed-rate tariff, you must choose “Fixed Saver 27” by 28 November 2026 through your online account or app.

If you do nothing, you’ll automatically move to Standard Variable at 34.1p/kWh plus 61.2p/day, which is higher than your current 24.6p/kWh.

The updated Terms & Conditions require no action. Before switching, compare Fixed Saver 27’s price with the variable tariff.

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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TL;DR: You don’t have to do anything, but you’ll likely pay more if you do nothing.

Your current tariff Fixed Saver 24 ends 31 Dec 2026.

If you don’t choose a new tariff by 28 Nov 2026, you’ll be moved automatically to the Standard Variable tariff.

That variable rate is 34.1p/kWh vs your current 24.6p/kWh — about a 38.6% higher unit rate (standing charge 61.2p/day).

To stay on a fixed price, choose Fixed Saver 27 in your online account/app before 28 Nov 2026.

Terms & Conditions are also updated from 1 Jan 2027 — worth a quick skim, but no action required.

Bottom line: If you want to avoid the automatic switch to the pricier variable tariff, log into your Fennick account before 28 Nov 2026 and pick a new fixed tariff. Otherwise, no action needed.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TLDR: You don’t have to do anything immediately, but you should make a choice before 28 Nov 2026 if you want to control your rate.

Your current fixed tariff ends on 31 Dec 2026.

If you do nothing, you’ll be moved to their Standard Variable tariff: 34.1p/kWh + 61.2p/day standing charge.

Your current rate is 24.6p/kWh, so the default variable tariff may be more expensive.

To stay on a fixed price, choose Fixed Saver 27 in your online account/app before 28 Nov 2026.

You can also compare other tariffs/switch providers if you want the best deal.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TL;DR: You don’t have to do anything, but if you do nothing by 28 Nov 2026, you’ll be auto-moved to the Standard Variable tariff (34.1p/kWh), which is more expensive than your current 24.6p/kWh. If you want to stay on a fixed tariff, choose Fixed Saver 27 in your online account/app before 28 Nov 2026. The Terms & Conditions also update from 1 Jan 2027.

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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TLDR: Yes — you probably need to do something if you want to avoid paying more.

You’re on Fixed Saver 24. It ends on 31 Dec 2026.

If you do nothing by 28 Nov 2026, you’ll be moved automatically to the Standard Variable tariff.

That would be more expensive: 34.1p per kWh vs your current 24.6p per kWh.

To stay on a fixed price, choose Fixed Saver 27 in your online account/app before 28 Nov 2026.

The Terms & Conditions changes from Jan 2027 are mostly admin stuff — no action needed.

So: switch to Fixed Saver 27 before 28 Nov 2026 unless you’re happy with paying more.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TL;DR: No, you don't have to do anything yet—but if you want to stay on a fixed-rate tariff, you should switch to "Fixed Saver 27" in your online account before November 28, 2026, or your account will automatically upgrade to Standard Variable. Otherwise, you get the automatic switch on December 31, 2026.

(Note: The updated Terms and Conditions also take effect on Jan 1, 2027, but don't require any action from you).

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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TLDR: Yes — if you don't want your bill to go up.

You're on 24.6p/kWh. If you do nothing by 28 Nov 2026, you'll be auto-moved on 1 Jan 2027 to their Standard Variable tariff at 34.1p/kWh [~39% more expensive] — ignore the "nothing else you need to do" line.

To avoid it:

Log into your Fennick online account / app before 28 Nov 2026

Choose a new tariff — they suggest Fixed Saver 27 if you want to stay fixed. Check the price there before you pick.

They've also updated Terms & Conditions from 1 Jan 2027 but that's not urgent.

Want help checking if Fixed Saver 27 is actually a good deal?
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TL;DR: Your current fixed tariff ends 31 December 2026. If you do nothing by 28 November 2026, you’ll be moved to a pricier variable tariff (34.1p/kWh vs your current 24.6p/kWh, plus a daily standing charge).

Do you need to do anything?
Only if you want to stay on a fixed price. Log into your online account or app and select Fixed Saver 27 before 28 November 2026. If you’re okay with variable pricing, you don’t need to do anything.

Also: their Terms and Conditions change on 1 January 2027, but no action is needed for that.

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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TLDR: Yes, you need to act if you want to avoid a price increase.

Your current plan (Fixed Saver 24) ends on Dec 31, 2026.

If you do nothing by Nov 28, 2026, you'll be auto-switched to their Standard Variable tariff, which is much more expensive (34.1p/kWh vs your current 24.6p/kWh).

Action required: Log into your account before Nov 28, 2026 and select Fixed Saver 27 to keep a fixed rate.

The Terms & Conditions changes (meter readings, complaints, emails) are just informational – no action needed.

Bottom line: Log in and pick Fixed Saver 27 before the end of November, or your bill will jump significantly in January.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TL;DR: Yes, you need to take action before 28 November 2026, or your electricity bill will go up significantly.

Here is what is happening:

Your current plan is ending: Your "Fixed Saver 24" plan ends on 31 December 2026.

The trap: If you do nothing, they will automatically move you to a "Standard Variable" tariff. This will jump your rate from 24.6p to 34.1p per kWh (nearly a 40% increase in your unit rate).

What you need to do: Log into your online account or the Fennick Energy app before 28 November 2026 and select the "Fixed Saver 27" tariff to stay on a fixed price. (Note: Check what the rates are for Fixed Saver 27 when you log in, and maybe compare them with other energy providers just in case you can get a better deal elsewhere).

(Ignore the last line of their email that says "There is nothing else you need to do"—that only applies to the updated Terms & Conditions.)
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TL;DR: No, you don't have to do anything right now. However, if you want to keep a fixed price for your electricity, you should log in to your account or the app before 28 November 2026 and choose a new tariff (like "Fixed Saver 27"). If you do nothing, you will automatically switch to a more expensive variable tariff on 31 December 2026.

Key Details:

Current Plan: Fixed Saver 24 (ends 31 Dec 2026).

Deadline: If you don't reply by 28 Nov 2026, you get moved to Standard Variable (34.1p/kWh + a £61.2/day standing charge).

Your Choice: You can pick a new plan anytime via the online account or app.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TLDR: YES, you need to act if you want to avoid a big price hike.

The problem: Your current deal (Fixed Saver 24, 24.6p/kWh) ends on 31 December 2026.

The deadline: You must choose a new tariff by 28 November 2026.

If you do nothing: You’ll automatically be moved to the Standard Variable tariff at 34.1p/kWh on 1 January 2027 — that’s a ~39% increase in your unit rate.

What to do: Log into your online account/app and select Fixed Saver 27 before the deadline to lock in a fixed price.

Other changes: They’re updating Terms & Conditions (meter readings, complaints, email contact) — no action needed on that.

In short: Choose the new fixed tariff before 28 Nov 2026, or you’ll pay significantly more.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
Yes — one thing to do by 28 Nov 2026:

Your fixed tariff ends 31 Dec 2026. If you do nothing, you’ll be moved to their Standard Variable rate from 1 Jan 2027: 34.1p/kWh + 61.2p/day (up from your current 24.6p/kWh).

To keep a fixed price, pick Fixed Saver 27 in your online account before that date.

Nothing else needed — the T&C changes happen automatically.

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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
Yes, act before 28 November 2026. Log in to your online account or app and select Fixed Saver 27.

If you don't, you'll be moved to the Standard Variable tariff at 34.1p/kWh (plus a 61.2p/day standing charge), up from your current 24.6p/kWh.

The updated T&Cs don't need any action from you.

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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
Yes—act before 28 November 2026 or your bill jumps ~38%.

Your cheap tariff (24.6p/kWh) ends 31 Dec 2026. If you do nothing, you'll auto-move to their Standard Variable tariff at 34.1p/kWh + 61.2p/day standing charge.

Do this: Log into your online account/app and switch to "Fixed Saver 27" before 28 Nov 2026 to lock in a fixed price and avoid the hike.

(The T&C updates need no action, but the tariff switch definitely does.)

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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TLDR: yes, act by 28 Nov 2026 — otherwise your bill goes up.

Your fixed tariff (Fixed Saver 24) ends 31 Dec 2026.

If you do nothing, you're auto-moved to Standard Variable at 34.1p/kWh vs your current 24.6p — roughly a 39% jump on unit rate (plus 61.2p/day standing charge).

To stay fixed, pick Fixed Saver 27 (or any other tariff) in your online account/app before 28 Nov.

Ignore the "nothing else you need to do" line — that's only true if you're happy with the pricier variable tariff.

Before you pick Fixed Saver 27, check:

Its standing charge, how long the fix lasts, and any exit fees

Whether other suppliers are cheaper — you're not obliged to stay

Rough scale: on ~2,500 kWh/year, the unit-rate difference is about £240/year extra. Also compare standing charges, since yours isn't stated in the letter.

The T&C updates (meter readings, complaints, emails from Jan 2027) are minor/admin — no action needed there.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
Yes—if you want to avoid being moved to a higher-priced tariff, act before 28 November 2026.

Your current tariff ends 31 December 2026.

Do nothing → you’ll move to Standard Variable: currently 34.1p/kWh vs your 24.6p/kWh—about 39% more per unit, plus a 61.2p/day standing charge.

Log in through your usual app/website and compare Fixed Saver 27 with other deals. Its price isn’t given here, so don’t assume it’s the best option.

The “nothing else you need to do” line is misleading: no action is required, but doing nothing means accepting the automatic switch.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
Yes, you need to act, or your bill will go up a lot.

Your current tariff (Fixed Saver 24) ends on 31 Dec 2026.

If you do nothing by 28 Nov 2026, you'll be moved to their Standard Variable tariff. That's 34.1p/kWh (vs your current 24.6p), about 39% more per unit, plus a 61.2p/day standing charge. The letter doesn't say what your current standing charge is, so compare it.

To avoid this, log into your online account or the app and choose Fixed Saver 27 before 28 Nov. You could also shop around other suppliers, since you're free to switch.

The Terms & Conditions changes (meter readings, complaints, email contact) don't need any action from you.

The letter's "nothing else you need to do" line is misleading, since you do need to pick a tariff if you want to avoid the price jump.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TLDR: Yes — do something before 28 November 2026, or your rate jumps ~39%.

Your current tariff (Fixed Saver 24, 24.6p/kWh) ends 31 Dec 2026.

If you do nothing by 28 Nov 2026, you'll auto-move to their Standard Variable tariff at 34.1p/kWh (plus 61.2p/day standing charge) — significantly more expensive.

To stay on a fixed rate, log into your account/app and select Fixed Saver 27 before that date.

The T&C changes need no action from you.

One tip: before switching to Fixed Saver 27, it's worth a quick comparison of other suppliers' deals — you're free to switch away entirely rather than just accepting their default offer.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
Yes — you need to act by 28 Nov 2026, or your rate jumps ~39%.

TL;DR:

Your current tariff (Fixed Saver 24) is being scrapped on 31 Dec 2026

If you do nothing, you'll be auto-moved to their Standard Variable tariff at 34.1p/kWh (you're currently paying 24.6p)

To stay on a fixed rate, log into your account/app and pick Fixed Saver 27 before 28 Nov 2026

Don't be fooled by the "there is nothing else you need to do" line — doing nothing means paying more. Also worth noting: since you're being forced to switch tariffs anyway, this is a good moment to compare other suppliers' fixed deals before committing.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TL;DR: Yes — probably.

Your current fixed tariff ends 31 Dec 2026. If you do nothing by 28 Nov 2026, you’ll be moved to their Standard Variable tariff, which looks more expensive: 34.1p/kWh vs your current 24.6p/kWh.

What to do:

Before 28 Nov 2026, log in via the official app/website and choose a tariff — they suggest Fixed Saver 27.

Check the Fixed Saver 27 rate first; it may be better or worse than other deals.

If you don’t care and do nothing, you’ll likely pay more.

The Terms & Conditions update doesn’t require action.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
Yes, you probably need to act.

Your current tariff (Fixed Saver 24) ends on 31 Dec 2026.

If you do nothing by 28 Nov 2026, you'll be moved to their Standard Variable tariff: 34.1p/kWh vs your current 24.6p. That's about 39% more per unit, and the price can change at any time.

To avoid that, log into your account or app and pick a new tariff (they suggest Fixed Saver 27) before 28 Nov.

Things to check before you switch:

The letter doesn't say what Fixed Saver 27 costs. Look up its unit rate, standing charge, and any exit fees.

It also doesn't give your current standing charge, so compare that too.

You don't have to stay with Fennick. It's worth checking a comparison site in case another supplier is cheaper.

The T&Cs update (meter readings, complaints, email contact) is just FYI. No action needed unless you want to read the details.

Despite the "nothing else you need to do" at the end, the one thing that matters is choosing a new tariff by 28 Nov 2026.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TL;DR: You don’t need to do anything right now. But by 28 November 2026, choose a new tariff if you want to stay on a fixed deal. Otherwise, from 1 January 2027, you’ll be moved to the Standard Variable tariff.

That tariff’s quoted rate is higher than your current unit rate (34.1p vs 24.6p/kWh), though prices can change and the letter doesn’t give the price for Fixed Saver 27. Compare the full rates before deciding.

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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
Yes — if you want to avoid a price jump. The “nothing else you need to do” line only applies if you’re fine with the default.

TLDR: Your fixed tariff ends 31 Dec 2026. If you don’t pick a new one by 28 Nov 2026, you’ll be moved to their Standard Variable at 34.1p/kWh (plus 61.2p/day standing charge). You’re on 24.6p/kWh now, so that’s a big increase.

Do this: Log in via the app or website (not a link in the email) and choose Fixed Saver 27, or compare other suppliers, before 28 Nov 2026.

The terms update (meter readings, complaints, email contact) from 1 Jan 2027 doesn’t need any action from you.

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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TLDR

Your current tariff is ending 31 Dec 2026. You need to pick a new one by 28 Nov 2026, otherwise:

Do nothing → you'll automatically get put on Standard Variable (34.1p/kWh) — nearly 40% more than your current 24.6p/kWh

Pick Fixed Saver 27 in the app → stay on a fixed rate instead

Action: Go into the app/website before 28 Nov 2026 and choose a tariff. Don't let it default to the expensive one. Also skim the new T&Cs if you care about meter readings, complaints, and email contact policies.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TL;DR:

Your current fixed tariff is ending 31 Dec 2026. By 28 Nov 2026 you need to either:

Pick "Fixed Saver 27" in your online account to stay on a fixed rate, or

Do nothing and you'll get moved onto a more expensive variable tariff (34.1p vs your current 24.6p per kWh).

So yes — set a reminder to act before 28 Nov 2026 and pick the new fixed tariff (or shop around). Otherwise you'll pay ~39% more per unit.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TL;DR: You don’t have to do anything right now, but you should probably act before 28 Nov 2026 if you want to avoid being moved to a more expensive variable tariff.

Your current Fixed Saver 24 tariff ends 31 Dec 2026.

If you do nothing by 28 Nov 2026, you’ll be moved automatically to Standard Variable: 34.1p/kWh + 61.2p/day standing charge.

Your current unit rate is 24.6p/kWh — so the default variable rate is about 39% higher per kWh.

To stay on a fixed tariff, choose Fixed Saver 27 in your online account/app before 28 Nov 2026.

T&Cs change on 1 Jan 2027 (meter readings, complaints, email contact). No action needed for that unless you object.

Bottom line: Not urgent today, but set a reminder and compare/switch to Fixed Saver 27 before 28 Nov 2026 if you want to avoid the automatic pricey variable tariff.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TL;DR: Yes, if you want to keep a fixed rate.

Your current fixed tariff ends 31 Dec 2026.

If you do nothing by 28 Nov 2026, you’ll be moved to their Standard Variable tariff: 34.1p/kWh + 61.2p/day.

Your current rate is 24.6p/kWh, so doing nothing will likely be more expensive.

To stay on a fixed rate, log into your account/app and choose Fixed Saver 27 before 28 Nov 2026.

The Terms & Conditions changes don’t require action.

Bottom line: If you want to avoid being moved to the pricier variable tariff, log in via the official app/site and pick a new fixed tariff before the deadline.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TL;DR: Yes, you should act—otherwise, your bill will go up significantly.

Here is the breakdown:

What’s happening: Your current cheap plan ends. If you do nothing, they will automatically move you to a default variable rate that is much more expensive (jumping from 24.6p to 34.1p per kWh).

The deadline: 28 November 2026.

What you should do: Log into your app or online account before the deadline and choose a new fixed deal (they suggest "Fixed Saver 27"), or shop around to switch to a cheaper supplier.

(Note: Double-check the dates—if the email actually says 2026/2027, you have plenty of time, but mark your calendar so you don't forget when the deadline hits).
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
Yes, you need to act — and the email buries it.

TL;DR: If you do nothing, your electricity rate jumps from 24.6p to 34.1p per kWh (~39% increase) from 1 January 2027. The "there is nothing else you need to do" line at the end is misleading.

What to do:

Log into your Fennick account/app before 28 November 2026

Pick a new tariff — they're nudging you toward "Fixed Saver 27"

Don't just accept that one blindly: check its rate against the current 24.6p, and compare with other suppliers too, since you're free to switch anyway

Ignore:

The T&Cs update — minor stuff (meter readings, complaints, email contact), nothing to act on

Also note the "Standard Variable" rate can go up further after you're on it, so letting it default is the worst outcome.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TL;DR: You don’t have to do anything to keep your electricity, but if you do nothing you’ll likely pay a lot more.

Your current deal: Fixed Saver 24, unit rate 24.6p/kWh. It ends 31 Dec 2026.

Deadline to choose: 28 Nov 2026.

If you do nothing by then: you’ll automatically move to their Standard Variable tariff — currently 34.1p/kWh + 61.2p/day standing charge.
That’s about 9.5p/kWh more than now (~39% higher unit rate). Your standing charge may or may not change — the email didn’t quote your current one, so check your bill to compare total cost.

If you want to stay on a fixed price: log in to your official Fennick online account/app before 28 Nov 2026 and pick Fixed Saver 27 (or another fixed tariff). Check its actual unit rate, standing charge and any exit fees first — the email doesn’t say how much Fixed Saver 27 costs.

T&Cs update on 1 Jan 2027: no action needed from you; they just take effect.

Scam caution: don’t click links in the email. Log in directly via the app/website or call the number on your bill to make sure it’s genuine.

Bottom line: Happy to pay the higher standard variable rate? Do nothing. Want to avoid the likely price rise? Choose a new fixed tariff (or switch supplier) by 28 Nov 2026.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TL;DR: Yes — you need to pick a new tariff before 28 November 2026, or you'll be moved to a more expensive one.

Key points:

Your current tariff (Fixed Saver 24) ends on 31 December 2026.

Your rate is currently 24.6p/kWh; the default you'd be switched to (Standard Variable) is 34.1p/kWh — about 38% higher.

Action needed: Log into your online account or app and choose a new tariff (e.g., Fixed Saver 27) before 28 November 2026 if you want to stay on a fixed price.

Some other terms & conditions change on 1 Jan 2027 (meter readings, complaints, email contact) — nothing to do there.

While you're at it, it's worth comparing Fixed Saver 27 against other suppliers' fixed deals before committing, since the letter doesn't say what Fixed Saver 27's rate is.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TL;DR

You don't have to do anything, but if you ignore it, you'll automatically switch to a more expensive tariff. Here's the choice:

Do nothing by 28 Nov 2026 → You auto-move to the Standard Variable tariff: 34.1p/kWh + 61.2p/day standing charge (up from your current 24.6p/kWh).

Want to keep a fixed price? → Log into your online account or app and select Fixed Saver 27 before 28 Nov 2026.

If you're happy with the variable tariff or don't mind the switch, you can safely ignore it.

The email notes "there's nothing else you need to do," but practically, the only way to avoid a higher bill is to pick Fixed Saver 27 beforehand.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TL;DR: Your current tariff (Fixed Saver 24) ends Dec 2026. Switch to the new Fixed Saver 27 tariff before Nov 28, 2026, or you'll be moved to the more expensive Standard Variable tariff. No other action needed right now.

What to Do Now:

Before Nov 28, 2026: Log in to your Fennick Energy account (https://www.fennickenergy.co.uk/) or app and switch to Fixed Saver 27 to keep your fixed rate.

Otherwise: You'll automatically move to the Standard Variable tariff starting Jan 1, 2027, which has higher rates:

Unit Rate: 34.1p/kWh (vs. your current 24.6p/kWh)

Standing Charge: 61.2p/day

Review New Terms: Changes include meter readings, complaints process, and email communications (effective Jan 1, 2027) – no action required unless they affect you.

This ensures you don’t overpay after the switch. Set a reminder for Nov 2026 to act. No immediate steps needed.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
Yes — act by 28 Nov 2026 or your bill will jump.

Your cheap fixed tariff (24.6p/kWh) ends 31 Dec 2026.

Do nothing by 28 Nov → auto-moved to Standard Variable: 34.1p/kWh + 61.2p/day standing charge.

Fix: Log into your account/app and switch to Fixed Saver 27 (or compare other deals) before 28 Nov to stay on a fixed rate.

They also updated T&Cs (meter reads, complaints, emails) — no action needed for that.

TL;DR: Don’t ignore it. Switch tariffs online before Nov 28 or you’ll pay ~40% more per unit.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TLDR: Yes, do something before 28 Nov 2026, or you'll pay more.

Your current fixed tariff (Fixed Saver 24) is ending.

If you do nothing, you'll be moved to their Standard Variable tariff: 34.1p/kWh vs your current 24.6p/kWh — roughly 39% more expensive per unit.

To stay on a fixed price, log into your online account/app and select Fixed Saver 27 before the deadline.

One tip: don't just auto-accept their replacement — take 5 minutes to compare deals from other suppliers too. You might find something cheaper than Fixed Saver 27.

The T&Cs update needs no action.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
YES. You need to log in and pick "Fixed Saver 27" before 28 Nov 2026.

Why:

Your cheap fix ends 31 Dec 2026 (24.6p/kWh).

If you do nothing: You auto-move to a Standard Variable Tariff on 28 Nov 2026 costing 34.1p/kWh (+ 61.2p/day standing charge). That is ~38% more expensive.

To keep a fixed price: Select Fixed Saver 27 in your app/online account.

The T&Cs update (1 Jan 2027) is just admin stuff (meter reads, complaints, emails)—no action needed there.
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got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TL;DR: No action is needed unless you want to stay on a fixed-price tariff.

Your current Fixed Saver 24 ends 31 December 2026.

Choose Fixed Saver 27 in your online account/app by 28 November 2026 to remain on a fixed price.

If you do nothing, you’ll automatically move to Standard Variable, currently charging 34.1p/kWh plus 61.2p/day—likely more expensive than your current 24.6p/kWh rate.

The updated terms require no action. Check the Fixed Saver 27 price before switching.
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