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Letter from the power company

Hy4 PreviewTencent

Chat

got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy

TL;DR: You don’t have to do anything to keep your electricity, but if you do nothing you’ll likely pay a lot more.

  • Your current deal: Fixed Saver 24, unit rate 24.6p/kWh. It ends 31 Dec 2026.
  • Deadline to choose: 28 Nov 2026.
  • If you do nothing by then: you’ll automatically move to their Standard Variable tariff — currently 34.1p/kWh + 61.2p/day standing charge.
    That’s about 9.5p/kWh more than now (~39% higher unit rate). Your standing charge may or may not change — the email didn’t quote your current one, so check your bill to compare total cost.
  • If you want to stay on a fixed price: log in to your official Fennick online account/app before 28 Nov 2026 and pick Fixed Saver 27 (or another fixed tariff). Check its actual unit rate, standing charge and any exit fees first — the email doesn’t say how much Fixed Saver 27 costs.
  • T&Cs update on 1 Jan 2027: no action needed from you; they just take effect.
  • Scam caution: don’t click links in the email. Log in directly via the app/website or call the number on your bill to make sure it’s genuine.

Bottom line: Happy to pay the higher standard variable rate? Do nothing. Want to avoid the likely price rise? Choose a new fixed tariff (or switch supplier) by 28 Nov 2026.

The catch: The letter ends with “There is nothing else you need to do”, but doing nothing moves you to a tariff at 34.1p per kWh instead of 24.6p.

Run details

Model
tencent/hy4-preview
Route
OpenRouter API, one user message
Served by
Tencent
Effort
high, OpenRouter's default for this model
Limits
60 min · 64,000 output tokens (the model's limit)
Date
24 Oct 2026
Time
2 min 10 s
Words
228
Tokens
302 in, 6,796 out (6,437 of them thinking)
List price
$0.016 at today's price ($0.751 in / $2.25 out per M)
Paid
$0.016
Script
The first line says you need to act only if you want to.

Raw files: output · meta.json

Exact prompt

got this from my electricity company. do i need to do anything? tldr pls

Dear Customer,

Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value.

From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app.

If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date.

We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email.

There is nothing else you need to do. If you have any questions, our team is always happy to help.

Kind regards,
Customer Care Team
Fennick Energy

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