got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TLDR: yes, act by 28 Nov 2026 — otherwise your bill goes up.
- Your fixed tariff (Fixed Saver 24) ends 31 Dec 2026.
- If you do nothing, you're auto-moved to Standard Variable at 34.1p/kWh vs your current 24.6p — roughly a 39% jump on unit rate (plus 61.2p/day standing charge).
- To stay fixed, pick Fixed Saver 27 (or any other tariff) in your online account/app before 28 Nov.
- Ignore the "nothing else you need to do" line — that's only true if you're happy with the pricier variable tariff.
Before you pick Fixed Saver 27, check:
- Its standing charge, how long the fix lasts, and any exit fees
- Whether other suppliers are cheaper — you're not obliged to stay
Rough scale: on ~2,500 kWh/year, the unit-rate difference is about £240/year extra. Also compare standing charges, since yours isn't stated in the letter.
The T&C updates (meter readings, complaints, emails from Jan 2027) are minor/admin — no action needed there.
The catch: The letter ends with “There is nothing else you need to do”, but doing nothing moves you to a tariff at 34.1p per kWh instead of 24.6p.
Run details
- Model
- inclusionai/ling-3.1-flash
- Route
- OpenRouter API, one user message
- Served by
- DeepInfra
- Effort
- the model's default
- Limits
- 60 min · 235,929 output tokens (the model's limit)
- Date
- 24 Oct 2026
- Time
- 2 min 39 s
- Words
- 165
- Tokens
- 332 in, 1,283 out (921 of them thinking)
- List price
- <$0.001 at today's price ($0.075 in / $0.225 out per M)
- Paid
- <$0.001
- Script
- The first line says you need to act.
Exact prompt
got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy