got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy
TLDR: Yes — you should do something, despite the "nothing else you need to do" line (that only refers to the T&C tweaks).
Your cheap fixed deal (24.6p/kWh) ends 31 Dec 2026. If you do nothing by 28 Nov 2026, you're auto-moved to the Standard Variable tariff at 34.1p/kWh — about 39% more per unit, plus a 61.2p/day standing charge. That's the expensive default.
What to do:
- Before 28 Nov 2026, log into your account/app.
- Check the actual rate of "Fixed Saver 27" — they don't state it here, so don't assume it's good.
- Compare it against other suppliers (price comparison site / Ofgem's list). You're free to switch anytime, but check if your current fixed deal has an exit fee — usually there isn't one near the end of a fixed term.
- Pick one and confirm in writing/app. If you want no hassle and are fine paying more, doing nothing gets you SVT.
The T&C changes (meter readings, complaints, email contact) need no action from you.
Not sure what's cheapest for your usage? Paste in Fixed Saver 27's rates and your rough annual kWh and I can ballpark it.
The catch: The letter ends with “There is nothing else you need to do”, but doing nothing moves you to a tariff at 34.1p per kWh instead of 24.6p.
Run details
- Model
- inclusionai/ling-3.2-flash:free
- Route
- OpenRouter API, one user message
- Served by
- Ant Digital
- Effort
- the model's default
- Limits
- 60 min · 262,144 output tokens (the model's limit)
- Date
- 13 Nov 2026
- Time
- 16 s
- Words
- 194
- Tokens
- 332 in, 556 out (242 of them thinking)
- List price
- free at today's price ($0, free route only)
- Paid
- $0 (free route)
- Script
- The first line says you need to act.
Exact prompt
got this from my electricity company. do i need to do anything? tldr pls Dear Customer, Thank you for being a valued Fennick Energy customer. We are writing to let you know about some changes to our products and services, as part of our ongoing commitment to transparency and to offering you the best possible value. From 1 January 2027 we are simplifying our range of tariffs. Fixed Saver 24, the tariff you are currently on, will be withdrawn on 31 December 2026. Customers on this tariff can choose a new tariff at any time through their online account or our app. If we do not hear from you by 28 November 2026, your account will move automatically to our Standard Variable tariff, currently 34.1p per kWh with a standing charge of 61.2p per day. Your current unit rate is 24.6p per kWh. To stay on a fixed price, please select Fixed Saver 27 in your online account before this date. We have also updated our Terms and Conditions, effective 1 January 2027. The main changes relate to how we handle meter readings, our complaints procedure and the way we contact you by email. There is nothing else you need to do. If you have any questions, our team is always happy to help. Kind regards, Customer Care Team Fennick Energy